All of ASCONN products are manufactured under strictly quality control systems to assure printing performance equal or exceed that of the OEM products. All the ink and laser cartridges are 100% tested in production.

We further warrants that under normal use and operation, our products will not cause any damage, abnormal wear, or deterioration to any printer for which the cartridge was specifically designed. Any claim that the use of this remanufactured cartridge has resulted in printer damage must be verified with reliable evidence that the cartridge is the direct cause.  

Our liability under this warranty shall be limited to the replacement or reimbursement as defined herein. No other expressed or implied warranty shall exist, including warranties of merchantability and fitness for a particular purpose.

Toner Cartridge: 18 months after shipping date.

Compatible inkjet Cartridge: 18 months after shipping date.

Remanufactured Cartridge: 12 months after shipping date.

* Above period is based on indoor storage under normal temperature circumstance

 Make sure the cartridges you will return are all with our label.
 Fill RMA Report in details with cartridge model, quantity and related P/I number.
 All the defective cartridges should be confirmed by us.
 All the defective cartridges should be packed in good condition to avoid any broke during transportation.
 The delivery address for the returned cartridges will be offered by us We will make the test after we received the returned cartridges.