Views: 250 Author: Site Editor Publish Time: 2021-05-31 Origin: Site
Printer ink cartridge is very important for inkjet printer. Because once the printer cartridges have problems, the printer will not work properly. So how to deal with the problem that the printer displays an ink cartridge error? The circuit between the ink cartridge and the all-in-one machine may be in poor contact. Removing and reinstalling the ink cartridges may help solve the problem. Ensuring that the all-in-one has been started is a critical step. If necessary, press the power button to turn on the all-in-one.
1. The printer cartridge is not installed correctly. It is recommended to remove the cartridge and reinstall the cartridge.
2. There is a problem with the quality of the printer cartridge itself, it is recommended to replace with a new cartridge for testing.
3. The printer cartridge chip is damaged, you can contact after-sales to replace the cartridge chip to test.
4. For the printer main control board and hardware failure, it is recommended to contact the printer after-sales inspection and replacement.
1. If it is a newly purchased product, please make sure that the blue tape inside and outside of the product has been removed.
2. Turn off the printer power, open the printer cover, and remove the printing paper or other obstructions from the paper path.
3. Check whether the ink cartridge compartment cover is tightly closed. Open the ink cartridge compartment cover, push the ink cartridge down until it locks into place (with a click), and close the cartridge compartment cover until it clicks.
4. Turn on the printer power again and check whether the status of the indicator light returns to normal.
5. Reinstall the printer driver to test. The ink cartridge installation methods of different printer models are different. You can check the printer manual or contact after-sales verification.
If replacing the ink cartridge with a new one does not work, first consider whether the nozzle is clogged. Right-click the printer preferences or properties to view. There is a tab for cleaning nozzles, click cleaning to check. You might as well click to check other detection options in turn. If there is no prompt that there is a problem, or it still does not work, then you can reconsider the driver problem. The easiest way is to download it directly or install it again by overwriting.
The solution for the printer displaying an ink cartridge error is as follows.
1. Remove, check and reinstall the ink cartridge.
The circuit between the ink cartridge and the all-in-one machine may be in poor contact. Removing and reinstalling the ink cartridges may help solve the problem.
Make sure that the all-in-one is turned on. Open the cartridge access door. The pen holder will move to the center of the all-in-one.
2. Clean the contacts.
Please prepare the following items including distilled water (impurities contained in tap water may damage the ink cartridges), clean paper, cotton swabs or other soft, lint-free materials that will not stick to the electrical contacts.
Open the cartridge access door. The pen holder will move to the center of the all-in-one.
3. Repeat the reinstallation and cleaning steps.
4. Replace the ink cartridge.
Please replace the defective ink cartridge with a new compatible HP ink cartridge.
5. Print in the ink reserve mode.
If there is no spare cartridge, use ink reserve mode. Remove the problematic ink cartridge, and then use the remaining ink cartridges to print. If you remove the black or photo ink cartridge, the printing speed of the all-in-one machine will slow down and the color of the printout will be different.
If there is no spare HP ink cartridges, please use ink reserve mode. Remove the problematic ink cartridge, and then use the remaining ink cartridges to print. If you remove the black or photo ink cartridge, the printing speed of the all-in-one machine will slow down and the color of the printout will be different.
